Select Maintenance > Business > Store to access the Store function. The Store function enables you to configure default system settings for your store. The system automatically creates a store record during the system installation/import process and the function separates options in this record into groups, based on the area of the Aloha POS system affected by your selections. Select the User Interface group located at the bottom of the screen.

User Interface group

The User Interface group enables you to define settings pertaining to the appearance of the FOH, screen timeout requirements, and other elements that affect the user interaction with the system. Use the options in the User Interface group to define:

• The alert that indicates the system is in redundancy mode.
• The QuickSearch Employee Lookup feature.
• (TS only) Requirements for managers, bartenders, and employees using the Rapid Access Login feature.
• Whether to use the Enhanced Graphical Interface feature, or FOH theme, instead of the basic Aloha interface.
• Support information to appear on the FOH Floating Logo screen.
• The number of rows and columns to use for showing modifiers on the FOH Modifier screen.
• (TS only) The number of rows and columns to use for showing items on the FOH submenu screen.
• (TS only) The ability to look up items by their PLU number, and show defined item recipes.
• The size and positioning of the FOH Change Due message.
• Requirements for pole displays, such as the text to print when not in use, and if the subtotal appears.
• (QS only) Volume levels help to determine when to cut labor staff based on periodical sales totals.

Group Bar: Display

Logo screen contact information — Displays the selected Aloha support or contact information on the FOH floating logo screen.

Display NTEP CC Information on Logo screen — Shows the company name and software version of the scale in use on the FOH floating logo screen.

For sites in the United States, it is a requirement of the National Conference of Weights and Measures (NCWM) that POS systems interfacing with scales be compliant with the standards set forth by the National Type Evaluation Program (NTEP). The NTEP program was established in 1984 by a committee of of weights and measures officials, as well as manufacturers and users of weighing devices. The purpose of this program is to govern a set of requirements for evaluating commercial weighing and measuring devices before they are sold. Failure to abide by these regulations could result in penalties and the removal of the scale from the workplace. Compliance is not mandatory for International locations.

NTEP Certificate — Specifies the actual certification number to indicate the Aloha POS system is compliant with NTEP standards. Required Options: You must select ‘Display NTEP CC Information on Logo Screen’ to enable this option.

Graphical Skin — Designates the skin to apply to the FOH interface. Related Requirements: Access Maintenance > System Settings > Skins to create a new skin or change a predefined skin. Documented Version: v12.3.

Disable enhanced graphics on POS — Disables the enhanced graphical interface on the FOH terminal screens.

Disable graphics in maintenance — Disables the enhanced graphic interface on the BOH screens representing the FOH, such as menus, submenus, modifiers, exception modifiers, panels, and the floor plan.

Base font — Indicates the type face used on the FOH terminals.

Character set — Specifies the style of characters to display on the FOH terminals.

Sort View Tables screen by server, then by time (TS only) — Uses tables grouped by employees as the primary sort method on the FOH View Tables screen, and by check open time as the secondary sort method.

Place PLU/SKU button on POS submenus (TS only) — Shows the PLU (or SKU) button in the bottom right position of all submenu screens. Any item previously in that position and items following the position, move down in accordance to the submenu numbering sequence.

Use this open item if the order taker enters a SKU# that cannot be found — Designates the default item to use when the system cannot read the SKU number. Related Options: To associate a SKU number with an item, access Maintenance > Menu > Items > SKU Numbers tab and add the SKU number.

Item unavailable message text — Specifies the text, up to 80 characters, that appears for unavailable items. Documented Version: v12.3.

Item unavailable media file — Specifies the graphic to appear for unavailable items. Be aware the system does not resize the custom graphic to fit the size of the button, the way it can with system-generated buttons. You must size the graphic to match the dimensions of the button on which it appears. Related Requirements: You must first add the graphic to the database using the Media Files function, and perform an import into CFC to access the graphic. Documented Version: v12.3.

Available item category — Specifies the category to use with the Item Availability feature that allows you to filter and search for items to set as unavailable, using an alphanumeric keypad. In Aloha Table Service, you must select the Search/Filter button on the Item Availability screen to access the search functionality. If you do not specify a category, then the button does not appear. Documented Version: v12.3.

Prefix for items in suspend mode — Indicates an ordered item is in suspend mode until ready to be sent to the kitchen. Type a maximum of three characters.

Show cursor — Places a large ‘X’ on the FOH touch screen instead of a small dot, when used with a mouse. The small dot still appears on the FOH Enter Employee number screen.

Enable recipes — Activates the recipes feature for the selected store. A recipe lists both the ingredients and directions for making or preparing an item. For the Aloha POS system, recipes can be used for a wide range of purposes, from enabling employees to answer ingredient questions for the guest, to providing the bartender instructions on how to prepare a drink.

Default recipe bitmap — Assigns a default image to a recipe, in addition to the text to appear if you define no recipe bitmap for a menu item in Maintenance > Menu > Items > General Settings tab in ‘Recipe bitmap’ under the ‘Recipe information’ group bar. Store the bitmap files in the Recipe folder. The file naming convention is ITM(item number).bmp, where (item number) is the number of the item in the Item file, with no leading zeros. Click the down arrow to select an image from the list of graphics preloaded into the system database. Related Requirements: You must upload an image using the Media Files function, before it is available for selection in the image list.

Enable multimedia — Allows multimedia files, such as .avi files, to run on the Front-of-House.

Disable Repeat button (TS only) — Prevents the Repeat button from appearing on the Table Service order entry screen.

Disable Clear button (TS only) — Prevents the Clear button from appearing on the Table Service order entry screen.

Do not display No, Side, and Extra modifier buttons — Prevents the No, Side, and Extra modifier buttons from appearing on the FOH terminal screens. Related Options: This option does not appear in v6.4.

Sort checks by check close time (TS only) — Shows the checks in the order in which they were closed, when an employee attempts to recall a check.

Use quick-search employee lookup — Enables a FOH Lookup screen for every instance requiring you to select an employee. Using this feature, you can search for employees alphabetically or by numeric ID.

Do not display total lines on unordered checks (QS only) — Suppresses the check total line on all unordered guest checks, when printed.

Accept keyboard input — Enables the system to accept input from an attached keyboard.

QWERTY keyboard layout — Displays the Qwerty keyboard to all POS employees to type names and descriptions. Valid options include ‘Never,’ ‘Always,’ and ‘By Employee Table.’ Related Options: ‘By Employee Table’ refers to the selection for ‘Prefers qwerty keyboard’ under the ‘Personal information’ group bar in Maintenance > Labor > Employees > Employee tab. ‘Prefers qwerty keyboard’ does not appear for the employee type ‘Above store only.’

Recall the oldest open order (QS only) — Automatically selects the order that has been open the longest, when the employee touches the Recall Next Open button on the FOH terminal.

Show entry fields in inverse — Shows options in white text against a shaded background.

Enable Sales Type button on Close Check screen (TS only) — Enables the order attributes feature, which allows you to assign predefined properties (order attributes) to a guest check. The system uses the list of attributes found in OrdAttr.txt in the \Data directory. A designated number should precede each attribute, for example, ‘3 Member,’ or ‘6 Nonmember.’

Sales Type button text (TS only) — Specifies the heading text for the FOH Attributes screen. Type a maximum of 20 characters.

Require selection of Sales Type (TS only) — Requires all employees to assign an order attribute to the check when they select New Tab or new Table on the FOH Working with Tabs or Working with Tables screen.

Default Sales Type ID (TS only) — Specifies the default order attribute ID number. For example, to set the ‘3 Member’ attribute as the default, type the number 3 in this text box. Every time a new table or tab is started, the ‘3 Member’ attribute is automatically highlighted. If not using order attributes, type the number 0.

Display a ‘Run Program’ button on close check screen — Shows a user-defined script button that accesses another program on the server. Type a maximum of 255 characters.

Text to display on the ‘Run Program’ button — Indicates the button label to assign to the ‘Run Program’ button. This button appears on the FOH terminals.

Disable modifier touch screen keyboard — Prevents the typewriter button from appearing in the lower left corner of the refill modifier screen.

Display count on modifier buttons — Enables the system to show the modifier count on each button for which you apply an item modifier count.

Enable touch screen keyboard with refills (TS only) — Adds the typewriter button to the lower left corner of the refill modifier screen, to allow you to provide additional instructions for the refill item. Required Options: You must clear ‘Disable modifier touch screen keyboard’ to view this option. Documented Version: v12.3.

Display dialog boxes associated with electronic payments in full-screen — Enables full-screen error messages when an error occurs while applying electronic payments, such as a credit or gift card. The employee cannot view any screen behind the error message until they dismiss the error message, eliminating potential confusion. Documented Version: v15.1.

Display double zero button on tender screen — Enables a double zero button to appear on the keypad that appears on the Tender screen, allowing you to add two zeros to the tender amount using a single button touch. Documented Version: v19.3.

Display employee assigned to cash drawer on login screen — Enables a Cash Drawers Info button to appear on the FOH login screen, making it easier for employees to view cash drawer assignments without requiring a manager to log in and navigate to the Manage Drawers function. All configured cash drawers appear; an error message appears if the manager has not yet performed cash drawer assignments. Documented Version: v19.4.

Change due dialog box font size — Allows you to change the font size of the change due box so that employees can easily read the message that appears. (1) You must check the resolution of your screen, then (2) select the appropriate size from the ‘Change due dialog box font size’ drop-down list. The available options are ‘System default (12), which is considered ‘medium,’ ‘Large (64),’ and ‘Extra Large (88).’ Documented Version: v19.5.

Group Bar: Display id="quick-combo-qs-only"> Quick Combo (QS only)

Sort Quick Combo panels by — Specifies the sorting method to use for the system-generated quick combo item selection and substitution panels. You can sort items on these panels by the ID number, short name of the item, or upsell level.

Quick Combo template — Specifies the panel to use for the system-generated quick combo selection and substitution panels. If you do not define a template panel, the system uses the first button on the upper-left corner of the panel on which the button resides, to define the display properties of the buttons on the quick combo item selection panel. The quick combo substitution panel does not adhere to the properties of the first button on the upper-left corner of the panel. Required Options: You must access Maintenance > Screen Designer > Quick Service Screen Designer > Work with Panels, and create a panel to use for a template panel.

Scan Quick Combo from last to first — Scans items on the guest check in reverse order, from the bottom of the check to the top, to determine if the items required for a quick combo exist on the check and the quick combo can be auto-applied. For example, if you add a hamburger, drink, small fries, and onion rings to the guest check, in that order, and you allow onion rings as a substitute for fries, if you scan the check from top to bottom, the system builds the quick combo using the small fries. If you scan the check from bottom to top, the system builds the quick combo using the onion rings.

Display combo instantly — Specifies that quick combo items appear as you enter them for the order, rather than waiting until you enter all components for the quick combo. Use this option so the guest and the employee can validate the items are correct on the FOH guest check window, order confirmation display, pole display, and video screen. Related Options: To use this option for video screens, access Maintenance > Hardware > Video Queues > Video Queue tab and select ‘Display items as entered’ from the ‘Display method’ drop-down list under the ‘Settings’ group bar.

Group delete removes all items — Removes an entire unordered quick combo from the FOH guest check window when you delete the quick combo via the quick combo header or one of the quick combo components. Required Options: To use this feature for a quick combo, access Maintenance > Payments > Promotions > Quick combo QS tab and select ‘Group delete’ under the ‘Quick combo QS’ group bar.

Mixed level Quick Combo to reflect as regular level — Enables the system to detect if a quick combo has the same component across all upsell levels and to consider the quick combo as a regular level. Documented Version: v12.3.

Group Bar: Display id="graphics-on-external-orders"> Graphics on External Orders

Image — Designates the image to appear in the order entry queue as a visual indicator the order was received from an Application Program Interface (API), such as mobile orders. Related Options: The image you select under the ‘Display > Graphics On External Orders’ group bar is first in the hierarchy and supersedes any image you configure in the Order Mode function. Documented Version: v19.3.

On-screen check background — Designates the image to appear as the background of an on-screen guest check as a visual indicator the order was received from an Application Program Interface (API), such as mobile orders. Related Options: The ‘On-screen check background’ image you select under the ‘Display > Graphics On External Orders’ group bar is first in the hierarchy and supersedes any image you configure in the Order Mode function. Documented Version: v19.3.

Group Bar: Display id="pos-order-entry-check"> POS Order Entry Check

Display items in priority order (QS only) — Prioritizes items on the FOH on-screen guest check by the order you enter the items. If cleared, the items appear in the order of their priority. Related Options: To configure priorities on items, access Maintenance > Menu > Items > Item tab and type a priority number in ‘Priority’ under the ‘Auto menu’ group bar.

Consolidate identical items (QS only) — Combines like items as one item line with a quantity number, on the FOH on-screen guest check. If cleared, items appear listed separately. You can toggle consolidation with the Page/Half Page icon at the top of the FOH on-screen guest check.

Uses context panels (QS only) — Activates the use of context panels, allowing you to automatically display a panel, from which you can make additional selections when you select an item, modifier, quick combo, or a quick combo component from another panel or from the guest check window. Related Requirements: You must access Panel Editor, create a Quick Service panel, and select ‘Context Panel’ on the Edit Panel - Button Functions dialog box to configure a panel as a context panel.

Display modifiers in priority order (QS only) — Prioritizes modifiers on the FOH on-screen guest check by the order you enter the modifiers. If cleared, the modifiers appear in the order of their priority. Related Options: To configure priorities on items, access Maintenance > Menu > Items > Item tab and type a priority number in ‘Priority’ under the ‘Auto menu’ group bar.

Consolidate quantity ordered modifiers — Combines like modifiers that you enter using the quantity function. For example, you touch the quantity button, type a number, and select a modifier. The modifier appears consolidated with the quantity you typed in front of the modifier. If you type that same modifier again without touching the quantity button first, the second entry appears on its own line. Documented Version: v12.3.

Always sort modifiers in order entered — Sorts modifiers using the order in which you type them in the FOH.

Use included modifiers — Activates the ‘Included Modifiers’ feature that allows you to place a bitmap on the modifier button on the FOH screen for modifiers that come with an item.

Display message for deferred modifier (QS only) — Suppresses the system generated ‘pop-up’ modifier panel from which you can select a modifier to fulfill a deferred modifier and displays a message prompting you to manually locate the modifier on your own. Required Options: To configure a modifier group as deferred, access Maintenance > Menu > Modifier Groups > Modifier tab and select ‘Deferred modifier’ under the ‘Settings’ group bar. The ‘Deferred modifier’ is only available for the Standard modifier type. Documented Version: v12.3.

Modifier Bitmap — Associates a bitmap that appears on the FOH screen for all modifiers configured as included with a menu item. Required Options: You must select ‘Use included modifiers’ on this same tab to enable this option.

Print in kitchen (QS only) — Determines whether Aloha Kitchen is responsible for all kitchen chit printing. If cleared, Aloha POS is responsible for all kitchen chit printing and allows included modifiers to print on the kitchen chit. Required Options: You must select ‘Use included modifiers’ to enable this option.

Auto-combine scanned checks — Enables the system to combine checks scanned with a bar code reader. This eliminates the need to select the Combine button when scanning multiple checks for the same order.

Use Alphanumeric keyboard for get check — Displays an alphanumeric keypad on the Get Check screen, allowing you to retrieve a check named using either a tab name or the name order function, or if you use alphanumeric table numbers. If using a scanner and the scan fails, you must type the name of the guest check exactly as it appears on the guest check.

Auto-scroll to bottom upon order (QS only) — Shows the real-time, cumulative subtotal information on the on-screen guest check as you add items to the order. This allows you to know the check total always, without having to manually scroll down to the bottom of the check. Documented Version: v12.3.

Display image on active and review checks (QS only) — Enables images taken by a third party camera interface to appear on the active guest check window and the review order window on the order entry screen. When you recall a check from the screen containing all images in the queue, the check appears in the review order window. Related Options: Selecting this option enables the ‘Display check from Check Images in on-screen check,’ ‘IP address,’ and the ‘IP port’ options. To recall a check to the active guest check window rather than the review order window, select ‘Display check from Check Images in on-screen check.’ Related Options: Selecting this option enables ‘Display check from Check Images in on-screen check,’ ‘IP address,’ and ‘IP port.’ Documented Version: v14.2.

Display check from Check Images in on-screen check — Allows you to easily recall a check from the screen containing all images in the queue to the active guest check window rather than the review order window. You must select this option if you do not use the review order functionality. Required Options: You must select ‘Display image on active and review checks’ to enable this option. Documented Version: v17.1.

IP address (QS only) — Specifies the IP address to connect to the server attached to the camera or other device provided by the third-party company. Required Options: You must select ‘Display image on active and review checks’ to enable this option. Documented Version: v14.2.

IP port (QS only) — Specifies the IP port on the server to which the third-party camera or other device connects. Required Options: You must select ‘Display image on active and review checks’ to enable this option. Documented Version: v14.2.

Group Bar: Functionality

Single order mode per guest check (TS only) — Allows you to apply only one order mode per guest check.

Override refund order mode (QS only) — Allows you to designate a default order mode to use when applying a refund, with the added ability to select a different order mode when you refund the check in the FOH. If cleared, the system closes all refunded transactions to an internal order mode ID 99 and you cannot apply a different order mode to the refunded check.

Default order mode — Designates the default order mode to use in the FOH when applying a refund to a guest check. If the default order mode is not the same order mode from which the check originated, you can select a different order mode at the time you perform the refund.

Category for item lookup — Specifies the non-sales category of items available when you touch the Item Lookup button on the FOH order entry screen. To include all items in the Item Lookup function, select ‘None.’

Automatically detect card swipe (QS only) — Automatically detects the card type when you slide a payment card across a magnetic stripe reader or tap it against a proximity reader. The applicable guest check must be active in the guest check window. Clearing this option disables automatic detection so, to apply payment, you must select the tender button on the FOH screen that is specific to the card type. Required Options: 1) Selecting this option enables ‘Prompt for ordered items’ and ‘Prompt for unordered items,’ from which you must select the desired behavior, if different than the default behavior. 2) You must define up to four valid prefix numbers in Maintenance > Payments > Tenders > Identification tab under the ‘Prefix checking’ group bar, for each gift card or private label card for which to use auto-detection. Related Options: 1) We recommend you access Maintenance > Payments > Tenders > Type tab and select ‘Display tender screen on card swipe’ under the ‘Options settings’ group bar, to give you the opportunity to approve or change the payment amount prior to authorization. 2) We recommend you define an ‘Order mode’ for each terminal you configure in Maintenance > Hardware > Terminals, or access Maintenance > System Settings > Order Entry Queue > Order Entry Queue tab and specify a ‘Default order mode’ under the ‘Settings’ group bar; otherwise, you must select an order mode before initiating the payment process. Documented Version: v12.3.

Prompt for ordered items (QS only) — Specifies how the system behaves for items on the guest check in the ‘ordered’ state after you slide or tap a card when using auto-detection. Required Options: You must select ‘Automatically detect card swipe’ to enable this option.

Process Payment — Causes the system to send an authorization request to the processor for any items on the guest check remaining in the ‘ordered’ state after you slide or tap a card. This option is best suited for an environment in which the cashier controls the payment card.

Hold for Payment — Causes the system to capture and hold the payment card data in memory on the terminal, indicated by a green box around the check in the order entry queue, allowing you to retrieve the data later for payment using the ‘Get Stored CC’ button function. This option is best suited for an environment in which the guest controls the payment card. Related Requirements: You must access Screen Designer and add the ‘Get Stored CC’ button to a panel to retrieve the stored payment card data held in memory.

Prompt for unordered items (QS only) — Specifies how the system behaves for items on the guest check remaining in an ‘unordered’ state after you slide or tap a card when using auto-detection. Required Options: You must select ‘Automatically detect card swipe’ to enable this option.

Order and Process Payment — Bypasses the Yes/No message prompt and immediately orders the ‘unordered state’ items on the guest check using the default order mode, after you slide or tap a payment card for which use auto-detection. This option is best suited for an environment in which the cashier controls the payment card.

Prompt to Order and Process Payment — Enables the Yes/No message prompt to appear in the FOH when items on the guest check remain in an ‘unordered’ state, after you slide or tap a payment card for which you use auto-detection. The prompt provides you the opportunity to evaluate and return to the guest check to make changes, if needed. Responding ‘Yes’ to the prompt immediately orders the unordered items using the default order mode, and sends an authorization request to the processor as soon as you approve the payment amount. Responding ‘No’ to the prompt cancels the authorization request and returns to the guest check, providing the opportunity to make changes. You must slide the card again to submit another authorization request. This option is best suited for an environment in which the cashier controls the payment card.

Hold for Payment — Causes the system captures and holds the payment card data in memory on the terminal, indicated by a green box around the check in the order entry queue, allowing you to retrieve the data later for payment using the ‘Get Stored CC’ button function. This option is best suited for an environment in which the guest controls the payment card. Related Requirements: You must access Screen Designer and add the ‘Get Stored CC’ button to a panel to retrieve the stored payment card data held in memory.

Automatically detect and hold all tapped cards (QS only) — Automatically detects the card type only when you tap a card against a proximity reader. To enable auto-detection of both tapped cards and cards with a mag stripe, select ‘Automatically detect card swipe’ instead of this option. Clearing both of these options, disables auto-detection for tapped cards only, and you must select a tender button specifically configured to the card type to apply payment for tapped cards on the FOH screen. The system automatically assumes the ‘Hold for Payment’ functionality for both ordered and unordered items. The applicable guest check must be active in the guest check window. The system captures and holds the card data in memory on the terminal, indicated by a green box around the check in the order entry queue, allowing you to retrieve the data later for payment using the ‘Get Stored CC’ button function. Required Options: You must access Maintenance > Payments > Tenders > Identification tab and define up to four valid prefix numbers under the ‘Prefix checking’ group bar, for each gift card or private label card for which to use auto-detection. Related Requirements: You must access Screen Designer and add the ‘Get Stored CC’ button to a panel to retrieve the stored payment card data held in memory. Related Options: 1) We recommend you access Maintenance > Payments > Tenders > Type tab and select ‘Display tender screen on card swipe’ under the ‘Options settings’ group bar for each card type you define, to give you the opportunity to approve or change the payment amount prior to authorization. 2) We recommend you define an order mode for each terminal you configure in Maintenance > Hardware > Terminals, or access Maintenance > System Settings > Order Entry Queue > Order Entry tab and specify a ‘Default order mode’ under the ‘Settings’ group bar; otherwise, you must select an order mode before initiating the payment process. Documented Version: v12.3.

Google wallet support (QS only) — specifies whether you support payment-only or full Google Wallet integration. If you support full Google Wallet integration, you must choose how the system responds to Yes/No message prompts that occur when the request from Google Wallet to apply a coupon, loyalty, or payment fails. Documented Version: v12.3.

None — Does not allow you to apply coupons and loyalty information using the Google Wallet application. Select this option if you support payment-only for Google Wallet.

Prompt to continue on error — Enables a Yes/No message prompt to appear when the request from Google Wallet fails to apply a coupon or loyalty card to the check. You could potentially receive an error for each failure point. Select this option, if you support full Google Wallet integration and you want to require a response to any Yes/No message prompts that appear as a result of one of these errors.

No prompt to continue on error — Enables the system to continue without displaying a Yes/No prompt when the request from Google Wallet fails to apply a coupon or loyalty card, to the check. Select this option if you support full Google Wallet integration and if you want the system to assume a Yes response at each failure point. For example, if Google Wallet sends a request to apply a coupon and a payment to a check, and the system cannot apply a coupon and a payment to a check without displaying the Yes/No prompt for the failed coupon.

Softcard wallet support (QS only) — Specifies whether you support payment-only or full mobile pay integration. If you support full mobile pay integration, you must choose how the system responds to Yes/No message prompts that occur when the request from a mobile pay device to apply a coupon, loyalty card, or payment fails. Softcard has been acquired by Google and is no longer supported. Related Options: Selecting an option other than ‘None’ enables ‘Softcard location ID’ and Softcard merchant ID.’

None — Does not allow you to apply coupons and loyalty information using soft cards. Select this option if you support payment-only for soft cards.

Prompt to continue on error — Enables a Yes/No message prompt to appear when a request from a mobile pay device to apply a coupon or loyalty card to the check fails. You could potentially receive an error for each failure point. Select this option, if you support full Google Wallet integration and you want to require a response to any Yes/No message prompts that appear as a result of one of these errors.

No prompt to continue on error — Enables the system to continue without displaying a Yes/No prompt when the request from a mobile pay device to apply a coupon or loyalty card, to the check fails. Select this option if you support full soft card integration and if you want the system to assume a Yes response at each failure point. For example, the system receives a request to apply a coupon and a payment to a check, but cannot apply a coupon and a payment to a check without displaying the Yes/No prompt for the failed coupon.

Softcard location ID (QS only) — Specifies the location ID provided by the mobile pay device. You must enter an even number of hexadecimal digits (0-9, A-F). Softcard has been acquired by Google and is no longer supported. Required Options: You must select an option other than ‘None’ in ‘Softcard wallet support’ to enable this option.

Softcard merchant ID (QS only) — Specifies the merchant ID provided by the mobile pay device. You must enter an even number of hexadecimal digits (0-9, A-F). Softcard has been acquired by Google and is no longer supported. Required Options: You must select an option other than ‘None’ in ‘Softcard wallet support’ to enable this option.

Restrict to single item selection (QS only) — Requires you to select single items from the on-screen guest check window. When you select a different item, the system clears the previously selected item. This prevents employees from deleting multiple items in one transaction, and provides a more accurate audit of the number of deletions the employee performs. Required Options: You must clear this option to enable ‘Allow multiple item selection.’

Allow multiple item selection (QS only) — Allows you to select multiple items from the on-screen guest check window. Required Options: You must clear ‘Restrict to single item selection’ to enable this option.

Apply repeat or quantity of component to entire Quick Combo (QS only) — Prevents you from using the Repeat or Quantity button on a quick combo component; instead, the function repeats the entire quick combo. Documented Version: v12.3.

Allow Group Combo promo to span pivot seats (TS only) — Enables the system to distribute group combo promos among the guests on the order.

Apply percent-off comps before amount-off comps (TS only) — Prioritizes the order in which the system applies percent-off and amount-off coupons to a check.

Confirm upon pressing Close button with unordered items (TS only) — Prompt to confirm before closing a check containing one or more unordered items.

Automatically navigate to modifier screens — Automatically shows the appropriate modifier group associated with the menu item, when you select a modifier for the menu item on the FOH screen. The system always navigates to the ‘Classic’ modifier screen even when you are using system-generated modifier panels. Related Options: Selecting this option enables ‘Automatically replace a selected modifier.’

Automatically replace selected modifier — Causes the automatic removal and replacement of the selected modifier, when you select a new modifier from the modifier screen that appears when using auto-navigate. Required Options: You must select ‘Automatically navigate to modifier screens’ to enable this option.

Allow modifier additions or replacements on ordered items (QS only) — Allows you to add a modifier or replace one modifier with another, after ordering the item, but prior to tendering. You must first select the modifier from the on-screen guest check. Related Options: This option enables both ‘Void Reason to be used for modifier replacement’ and ‘Approval required for modifier replacement.’ Documented Version: v12.3.

Void Reason to be used for modifier replacement (QS only) — Designates the void reason to use when you replace an ordered modifier with another, prior to tendering. Select one void reason to apply to all modifier replacements. If you do not select a void reason, then ‘Unknown’ appears as the reason on reports. Required Options: You must select ‘Allow modifier additions or replacements on ordered items’ to enable this option. Related Options: To define a void reason, access Maintenance > System Settings > Void Reasons. Documented Version: v12.3.

Approval required for modifier replacement (QS only) — Determines whether you require manager approval when you replace an ordered modifier with a lesser-priced modifier. Required Options: You must select ‘Allow modifier additions or replacements on ordered items’ to enable this option. Documented Version: v12.3.

Never — Does not require manager approval when you replace an ordered modifier with another modifier, regardless of a price increase or decrease.

When replacement modifier is priced lower — Requires manager approval only when the replacement modifier costs less than the original modifier. If the employee has a sufficient access level, the manager approval screen does not appear and the system internally reports the void performed by the employee. Related Options: To allow an employee access to void their own items, access Maintenance > Labor > Pos Access Levels > Access Level tab and select ‘Void items’ under the ‘Financial’ group bar.

Use best price for Group Combo auto-apply (QS only) — Enables the system to calculate the best price option when a guest orders separate items that may be less expensive if ordered as a combo.

Ignore Group Combos when restricting promotion application — Allows the system to apply a group combo promotion for which restrictions exist around allowing more than one promotion on a check. This allows you to apply a coupon to a check that also contains a group combo, when the configuration for the coupon does not allow more than one promotion on the check. Related Options: You add or remove restrictions to or from a promotion using options on the Restrictions tab in Maintenance > Payments > Promotions. Clear an option on this tab to enforce the restriction; select an option on this tab to remove the restriction. Documented Version: v12.3.

Ignore Quick Combos when restricting promotion application — Allows the system to apply a quick combo promotion for which restrictions exist around allowing more than one promotion on a check. This allows you to apply a coupon to a check that also contains a quick combo, when the configuration for the coupon does not allow more than one promotion on the check. Related Options: You add or remove restrictions to or from a promotion using options on the Restrictions tab in Maintenance > Payments > Promotions. Clear an option on this tab to enforce the restriction; select an option on this tab to remove the restriction. Documented Version: v12.3.

Enable grouped modifier changes (QS only) — Allows you to use the Quantity button to easily add the same modifier to more than one like item on a guest check, if the like items appear consolidated in the guest check window. If the modifier you select is a priced modifier, the guest check updates to reflect the additional charge for the priced modifier multiplied by the number of like items selected for modification. For example, a guest orders 12 sliders, but wants pickles added to only four of them. Pickles, when added as a priced modifier, is $0.25 so the system adds $1.00 to the guest check. Related Options: You must use the consolidated feature in the guest check window. Documented Version: v19.3.

Multiple item ordering scanning format (QS only) — Specifies the type of scanning format used for a QR code generated by a non-integrated scale that is not attached to the Aloha POS system. This allows you to scan a single QR code associated with one or more items. Currently, the ProCom system is the only supported scanning format. Related Options: To allow you to scan a single QR code associated with one or more items, access Maintenance > Screen Designer > Quick Service Screen Designer > Work with Panels, and then add the ‘Multiple Item Scanning’ button function to a panel in use. Documented Version v19.9.

Group Bar: Hardware id="touchscreen-beeping"> Touchscreen Beeping

Button beep frequency in Hertz — Sets the frequency of audible signals generated by the Aloha POS system. Related Requirements: The FOH terminal must have a sound card installed to use this feature.

Button beep duration in 1/20th seconds — Sets the duration of audible signals generated by the Aloha POS system. Related Requirements: The FOH terminal must have a sound card installed to use this feature.

Background beep frequency in Hertz — Sets the frequency of audible signals generated by the Aloha POS system. Related Requirements: The FOH terminal must have a sound card installed to use this feature.

Background beep duration in 1/20th seconds — Sets the duration of audible signals generated by the Aloha POS system. Related Requirements: The FOH terminal must have a sound card installed to use this feature.

Group Bar: Hardware id="scale"> Scale

Guest check Net weight message — Defines the text to print on the guest check when the system uses the automatic scale reading. This optional message should be short, such as ‘NET WT.’

Scale timeout seconds — Specifies the number of seconds the system waits for a scale reading before it times out. The POS system must receive three consecutive identical scale readings for one instance, before accepting a reading. When the system exceeds the number, you have the option to retry a reading or make a manual entry. Type a value from three to 999 seconds. The default number of seconds is five.

Scale manual weight message — Defines the text to print on the guest check when you enter a manual weight. Type a maximum of 15 characters. The default text is ‘MAN WT.’

Group Bar: Hardware id="pole-display"> Pole Display

Display message on pole display when not in use — Enables text to appear on the pole display when the pole display is not in use. If employees self-assign their drawers, the message appears after the ‘You are now assigned to the bank’ message. Related Options: Selecting this option enables ‘Message,’ into which you define the text to appear on the pole display when the display is not in use.

Message — Designates the text to appear on the pole display, such as “Closed” or “Next Register,” when the pole display is not in use. Type a maximum of 80 characters. Required Options: You must select ‘Display message on pole display when not in use’ to enable this option.

Show subtotal — Displays the running subtotal on the pole display.

Timeout in seconds (QS only) — Specifies the number of seconds of inactivity before the pole display message disappears from the pole display. Valid entries range from 1 to 65535.

Group Bar: Hardware id="fingerprint-scanner"> Fingerprint Scanner

Support UPEK Fingerprint devices — Allows UPEK and UPEK2 approved scanners to communicate with the Aloha POS system. Documented Version: v15.1.

Group Bar: Volume levels (QS only)

Use volume levels to monitor gross sales at set intervals. When sales reach a certain level, the volume level changes so managers can determine their flow of business and when to cut staff. The system checks the gross sales value once every defined interval and indicates the current volume level on the status bar on the FOH screen.Required Options: You must access Maintenance > System Settings > Volume Level and define the range of gross sales (high and low) for each level.

Interval to update volume level in minutes — Specifies the interval by which the system checks the value for gross sales and changes the volume level, if necessary.

Default volume level — Designates which volume level is to appear on the FOH screen as the starting level.