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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Orders and checks

Introducing Table Service

Understanding order methods

Understanding the online order flow

Working with tables and tabs

Starting a guest check

Understanding check sequence numbers

Using get check

Working with items

Working with modifiers

Holding and releasing an item

Applying discount to an item

Changing item price

Repeating an item

Clearing an item

Voiding an item

Grouping and ungrouping an item

Changing the quantity of an item

Selling items by weight using a scale

Linking barcode to an item

Using the device camera to add items

Splitting a guest check

Working with phone and drive-thru orders

Sending order ready SMS

Working with online orders

Assigning a customer to a guest check

Editing a customer profile

Working with loyalty rewards

Working with gift cards

Searching for open customer order

Applying charges

Changing the order type

Applying discount to a guest check

Deleting a ticket

Voiding a guest check

Transferring tabs, tables, and guest checks

Working with gratuities

Adding donations

Closing a guest check

Adjusting tips

Receiving payment for a house account

Refiring an item

Printing a guest check

Removing payment methods

Rushing an order

Performing a refund

Adding items to a closed check

Using item availability

Offline Credit Transactions

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Grouping and ungrouping an item

You can group an item in the ticket entry screen, if the same item is selected more than once.

To group/ungroup an item:

  • Log in to the POS.

  • Swipe the required item in the ticket entry screen for the options to display.

    group or ungroup an item

  • Tap Group.

    group or ungroup an item
    The similar items are grouped together.
    group or ungroup an item

  • Tap Ungroup to seperate the same items again in the ticket entry screen.

    Note: Aloha Cloud POS restricts grouping/ungrouping items for a split payment from the payment screen.

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