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Docs

Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Orders and checks

Introducing Table Service

Introducing the order entry screen

Understanding the online order flow

Starting a guest check

Understanding check sequence numbers

Using get check

Working with items

Using the device camera to add items

Splitting a guest check

Working with phone and drive-thru orders

Sending order ready SMS

Working with online orders

Assigning a customer to an order

Editing a customer profile

Entering Training Mode

Applying loyalty rewards

Working with gift cards

Searching for open customer order

Applying charges to guest check

Changing the order mode

Applying a discount to a guest check

Deleting an order ticket

Voiding a guest check

Transferring tabs, tables, and guest checks

Working with gratuities

Adding donations

Closing a guest check

Adjusting tips

Receiving house account payment at the POS

Refiring an item

Printing a guest check

Removing payment methods

Rushing an order

Performing a refund

Adding items to a closed check

Using item availability

Offline Credit Transactions

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Printing a guest check

To print a guest check:

  • Ensure the guest check is active on the order entry screen.

    Home screen

  • Tap Pay to view payment options. The Print button replaces the Pay button.

    Home screen

  • Tap Print to print the selected ticket -OR- press and hold Print if you have split the guest check and want to choose the tickets to print. A menu prompt appears.

    Home screen with print options
    Tap Print this ticket to print the selected ticket.

    -OR-

    Tap Print all tickets to print the multiple split tickets (checks) with a single tap.

    -OR-

    Tap Print all open tickets to only print the remaining open tickets.

    The receipt prints to the defined printer.

    Note: To get the different printing options, it is mandatory to connect your device to the printer.

Looking for resources or help with Silver? Click here.

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