Use the Void Ticket function to void an entire guest check that has already been ordered (sent to the kitchen). The POS recognizes the term Void Ticket once a guest check is sent to the kitchen or it has been paid. If a guest check is not paid or sent to the kitchen, it is considered a deleted ticket.

• Log in to the POS.

  

• Open the guest check you wish to void.

• From the ticket entry screen, tap Options > Void Ticket. The Select Void Reason Code screen appears.

  

• Enter a void reason code and tap search icon to find the pre-defined reason code.

  -OR-

  Select a reason code from the list.

• Tap Done to void an item and to return to the ticket entry screen.

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