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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Orders and checks

Introducing Table Service

Understanding order methods

Understanding the online order flow

Working with tables and tabs

Starting a guest check

Understanding check sequence numbers

Using get check

Working with items

Using the device camera to add items

Splitting a guest check

Working with phone and drive-thru orders

Sending order ready SMS

Working with online orders

Assigning a customer to a guest check

Editing a customer profile

Working with loyalty rewards

Working with gift cards

Searching for open customer order

Applying charges

Changing the order type

Applying discount to a guest check

Deleting a ticket

Voiding a guest check

Transferring tabs, tables, and guest checks

Working with gratuities

Adding donations

Closing a guest check

Adjusting tips

Receiving payment for a house account

Refiring an item

Printing a guest check

Removing payment methods

Rushing an order

Performing a refund

Adding items to a closed check

Using item availability

Offline Credit Transactions

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Adding donations

Aloha Cloud can support local charities by hosting donation campaigns. The customer can donate pocket change by rounding up their purchases to the nearest dollar, a pre-defined amount, or an open amount suggested by the guest. The donation campains are configured in Back Office. For more information, refer to Working with donations.

Adding a donation to a guest check

To add a donation to a guest check, use the Donations button available during the payment process.

  • Log in to the POS.

    Working_with_Donations.png

  • With the guest check active, tap Pay, located at the bottom of the guest check. The tender screen appears.

    Working_with_Donations3.png

  • Choose the required payment mode. You are automatically directed to the Donation Amount screen.

    -OR-

    Tap Donations. The Donation Amount screen appears.

    Working_with_Donations1.png
  • Tap the desired donation type:

    • Round up – To round up to the nearest dollar. If the check total is already a whole dollar amount, no donation is added to the check.
    • Quick Amount – To choose the configured amount.
    • Custom – To enter a custom amount of the customer's choice.
    • Not Today – To bypass donation entry.

    The selected donation appears as a line item on the ticket entry screen. The total ticket amount is updated for donation amount.

    Working_with_Donations2.png

  • Complete the order as normal.

Looking for resources or help with Silver? Click here.

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