NCR Voyix Logo

Docs

Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS w/o modifier panel

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Orders and checks

Introducing Table Service

Introducing the order entry screen

Understanding the online order flow

Starting a guest check

Understanding check sequence numbers

Using get check

Working with items

Splitting a guest check

Working with phone and drive-thru orders

Working with revenue centers

Sending order ready SMS

Working with online orders

Assigning a customer to an order

Entering training mode

Applying loyalty rewards

Working with gift cards

Searching for open customer order

Applying charges to guest check

Changing the order mode

Applying a discount to a guest check

Deleting an order ticket

Voiding a guest check

Transferring tabs, tables, and guest checks

Working with gratuities

Adding donations

Closing a guest check

Adjusting a tip

Receiving house account payment at the POS

Refiring an item

Printing a guest check

Removing payment methods

Rushing an order

Performing a refund

Reopening a closed check

Using item availability

Offline Credit Transactions

Using the POS with modifier panel

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Receiving house account payment at the POS

In addition to receiving payment for a house account in the Back Office, you can also receive payment at the POS. By adding a house account payment charge to the check, which then prompts you to select the customer linked to the house account. When you create your first house account, the system creates a house account payment charge. You may use this charge to receive payments or you may create additional charges by which to receive house account payments.

  • Ensure the guest check is active on the order entry screen.
    Home screen
  • Tap Pay to view the payment options.
    Tenders screen
  • Tap Charges.
    Tap Charges
  • Tap House Acct Payment. The Customers screen appears.
    Customers screen
  • Search for the customer linked to the house account. A list of customer names appears.
  • Select a customer. The system loads the total balance due.
    Total balance due
  • Confirm the amount for payment.
  • Tap Done.
    Tap Done
  • Receive payment and close out the check as normal.

Looking for resources or help with Silver? Click here.

NCR Voyix Logo

© 2025 NCR Voyix Corporation

Contact Us
Voyix Privacy Policy
Do Not Sell My Information
Legal Notice

NCR Payment Solutions, LLC is a registered ISO/MSP of Citizens Bank, N.A., Providence, RI.