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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS w/o modifier panel

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Orders and checks

Introducing Table Service

Introducing the order entry screen

Understanding the online order flow

Starting a guest check

Understanding check sequence numbers

Using get check

Working with items

Splitting a guest check

Working with phone and drive-thru orders

Working with revenue centers

Sending order ready SMS

Working with online orders

Assigning a customer to an order

Entering training mode

Applying loyalty rewards

Working with gift cards

Activating and reversing gift cards

Exchanging a gift card

Verifying a gift card balance

Viewing Item Images

Reloading a gift card

Closing a guest check to a gift card

Searching for open customer order

Applying charges to guest check

Changing the order mode

Applying a discount to a guest check

Deleting an order ticket

Voiding a guest check

Transferring tabs, tables, and guest checks

Working with gratuities

Adding donations

Closing a guest check

Adjusting a tip

Receiving house account payment at the POS

Refiring an item

Printing a guest check

Removing payment methods

Rushing an order

Performing a refund

Reopening a closed check

Using item availability

Offline Credit Transactions

Using the POS with modifier panel

Getting started

Connections

Shifts and management

Working with guest checks

Working with items

Working with gift cards

Activating and reversing gift cards

Exchanging a gift card

Verifying a gift card balance

Viewing Item Images

Reloading a gift card

Closing a guest check to a gift card

Applying a payment

Working with loyalty

Working with online orders

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Viewing item images

You can now view a new revamped ticket entry screen displaying item images. If an item does not have an image, the first two letters of the item name appear. Similarly, if a category does not have an image, the item tiles appear. This feature makes it easier to find items more quickly and enhances the checkout experience.

Note: You can only view the item images of a category when configured in Back Office.

If all items within a category have defined images, the POS screen appears as follows:

All items with images screen

If any item within the category does not have a defined image, the first two letters of the item name appear instead, as shown below:

Items showing first two letters of name

If all items within a category do not have a defined image, the POS screen appears as normal, as shown below:

Item tiles screen

Looking for resources or help with Silver? Click here.

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