During the transaction, eligible promotions are evaluated by the system, with high-priority promotion applied first, followed by stacking other (low-level) promotions on top of the applied one.

General information

• Expand Admin on the left navigation panel and click Priority Exclusions. The following page appears:

  

  The Promotion Priority Grid displays the current priority setup by the retail organization.

• The Promotion Priority Grid has Edit Priority Grid, Export, Priority Number, Name, Associations, Search bar, and a Pencil icon to edit the priority.

  • Priority: A numerical value assigned to the priority. A value of 1 indicates a higher priority, while 15 signifies a lower priority.
  • Name: Name of the priority.
  • Associations: Promotions that are assigned the priority.
  • Click on the Pencil Icon to edit the priority.
  • Click Export to download and view the priorities. The file downloads in JSON format by default. Open the file using Notepad or any other text editor.
  • Search Bar: Search the priority value or name.

• Expand priority to view the Stackable Priorities, Excluded Priorities, and System Level Priority.

  

Follow the steps to create, edit, associate, or delete the priority:

Create a priority

A new priority is aligned with the existing priority based on the priority level selection.

• Click on Edit Priority Grid. The following page appears:

  

• Click Add Priority. The Details page appears:

  

Details

• Enter the New Priority Name.

• Select the Priority level and Existing Priority from the drop-down.

  • If you choose a 'Higher Priority', the new priority precedes the existing priority.

    

  • If you choose a 'Lower Priority', the new priority follows the existing priority

    

  [!NOTE] The New Priority Number is auto-assigned by the system

• Toggling the priority to System Level Priority prevents deletion of this priority.

• Click Next.

Stackable & Excluded

On this page, exclude the stackable priorities that are not required.

• Select the priorities you want to exclude From the Stackable Priorities table and click the > icon.

  

• Click Save and then Save Changes. The new priority is added to the Promotion Priority Grid with the following message displayed:

  

Edit priority

You cannot edit the Priority level and Existing priority once a new priority is created.

• Search the priority in the Promotion Priority Grid and click on the Pencil Icon.

• You can change the Priority Name, System Level Priority, or Stackable and Excluded priorities and click Save.

  

• Use Discard to clear the changes.

Delete priority

Remove the priorities that do not fall within the system-level priority.

• Click on the Edit Priority Grid.

• Click on Delete icon and then Save Changes.

  

Priorities associated with the promotion cannot be deleted.

When trying to delete the system-level priorities, the message is as follows:

Assign priority

You can assign the priority to any promotions.

• Go to the Options tab.

• Select the priority from the Promotion Priority drop-down list.