NCR Voyix Logo

Docs

Silver Essentials

About

Implementing

Reporting (results)

Operations reports

Shifts

Store Summary

Device Activity

Employee Activity

Location Activity

Discounts and Promotions

Price Overrides

Taxes

Time Clock

Tips

Offline Credit

Sales reports

Customer reports

List reports

My Store

POS Transactions

Credit Settlement

Gift Settlement

Using the POS

Hardware

Troubleshooting

Silver Essentials

Shifts

The Shifts report provides a summary view of shifts opened at the POS, and also to view a summary report for any shift and a cash reconciliation details for each closed shift.

Note: If a company having multiple stores, choose a specific store to vew the shifts report.

Reports_Operations_Shifts.png
  • Select RESULTS > REPORTS and select the Shifts report from the Operations category on the left.
  • Click the All drop-down arrow to display a list of employees by which you can filter the report.
  • Click the refresh icon to refresh the report data.

Reconciliating the drawer cash

Counting in the back office will give you increased security. Some merchants also keep a second set of cash counted and ready to go so that when they close a shift and go to count in the back office, another employee can start a new shift with the second cash set.

To count the drawer cash:

  • Select RESULTS > REPORTS and select the Shifts report from the Operations category on the left.

    Reports_Operations_Shifts1.png

  • At the Cash Reconciliation Detail column, do one of the following:

    • Select View Details to view the reconciliation details. You cannot edit the cash amount.
    • Select Pending. The Cash Reconciliation Details screen appears.
      Reports_Operations_Shifts2.png
    • Perform a cash recount (edit the cash count value), if necessary. Once entered, the screen will be refreshed with the new calculation.
      Reports_Operations_Shifts3.png
    • Select Edit will bring up the actual cash amount modal again and allow you to enter a different value.

      Note: You can Edit as many times as you like; however, once you save, the Over/Short and deposit are committed and the cash can no longer be edited/recounted.

Looking for resources or help with Silver? Click here.

NCR Voyix Logo

© 2025 NCR Voyix Corporation

Contact Us
Voyix Privacy Policy
Do Not Sell My Information
Legal Notice

NCR Payment Solutions, LLC is a registered ISO/MSP of Citizens Bank, N.A., Providence, RI.