Viewing credit settlement
View the results of your credit settlement to monitor and track the batch processing of your credit card transactions.
To view the Credit Settlement report:
- Log in to Back Office using specific store view.
- Select RESULTS > CREDIT SETTLEMENT.
- Filter your results by 'Today,' 'Yesterday,' 'Last 7 days,' 'Last 30 days,' or use the calendar to select a start and end date.
- Click the search icon.
When you select a batch, the associated credit card transactions appear under Transaction Details. The status of a batch can be:
Open — Not yet submitted for processing.
Settled — Successfully submitted. Settled batches contain a timestamp with the date and time of when the processing completed.
Failed — Batch failed due to an error with one or more transactions.
Note: You also have options for searching for failed credit card transactions by clicking the Failed tab and to search for credit card transactions using ticket number by clicking the Advanced Search tab.
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