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Silver Essentials

About

Implementing

My profile

Resetting the password

Logging in to Back Office

My account

Accessing My Account menu

Configuring online ordering

Managing my stores

Managing my devices

Managing my messages

Adding Help URLs

Managing my integrations

Managing my bills

Viewing Purchase Terms & Conditions

Buying hardware

Registering hardware

Understanding multi-store environment

Comparing company view and store view

Comparing company view and store view when multi-store

Settings

Customers

Employees

Inventory

My Store

Reporting (results)

Using the POS

Hardware

Troubleshooting

Silver Essentials

Managing my stores

Use My Account > My Stores for the customers who are using the multi-store feature. You can deactivate a store that is no longer in business; however, you cannot delete your last store.

To view account information for your stores:

  • Log in to Back Office using Company View (All Stores).

  • Click your user name or the profile icon located at the top of the screen.

  • Select My Account.

    MyAccount_select_myaccount_option.png

  • Select My Stores from the left menu.

    MyAccount_MyStores_UI.png
    The information on this screen is mostly view only; however, you can change the following information:

    • STORE NAME — Identifies the store throughout the POS app and Back Office.
    • STORE NUMBER — This label is not currently exposed to system users.
    • API STORE ID — This label is not currently exposed to system users.
    • ACCOUNT NUMBER — Account number.
    • STORE ADDRESS — Store address.
    • CITY — Name of the city.
    • STATE — To edit this information, switch to Store view and select the store to update.
  • Click Save Changes.

See Also: Understanding the multi-store environment

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