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Silver Essentials

About

Implementing

My profile

Resetting the password

Logging in to Back Office

My account

Accessing My Account menu

Configuring online ordering

Managing my stores

Managing my devices

Managing my messages

Adding Help URLs

Managing my integrations

Managing my bills

Viewing Purchase Terms & Conditions

Buying hardware

Registering hardware

Understanding multi-store environment

Comparing company view and store view

Comparing company view and store view when multi-store

Settings

Customers

Employees

Inventory

My Store

Reporting (results)

Using the POS

Hardware

Troubleshooting

Silver Essentials

Managing my bills

Use My Account > My Bills to view your acount contact information and billing history.

Note: You must select a specific site to view My Bills information if you are a multi-store customer.

To view your bills and/or to update your payment method:

  • Log in to Back Office using a specific store.
  • Click your user name or the profile icon located at the top of the screen. Depending on your privileges, you may or may not see all of the items shown below.
  • Select My Account to access the My Account > Overview screen.
    MyAccount_select_myaccount_option.png
  • Select My Bills from the left menu.
    MyAccount_select_my_bills_leftmenu.png
  • To view a specific bill, select an invoice appearing in the Bill History list box at the bottom of the screen.
  • To update your payment method, click Update Payment Method.
    MyAccount_MyBills_UpdatePaymentMethod.png
    Payment Method update for Credit Card:
    MyAccount_MyBills_UpdatePaymentCreditCard.png
    Payment Method update for ACH:
    MyAccount_MyBills_UpdatePaymentACH.png
  • Make the necessary updates for your payment method.
  • Use the scroll bar to read the Billing Terms and Conditions.
  • Select the I accept check box that appears when you scroll to the bottom of the conditions.
  • Click Save.

Looking for resources or help with Silver? Click here.

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