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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Advanced Features

My Profile

Settings & Privacy

Customers

Employees

Menu

Managing your menu

Working with categories and items

Creating items

Configuring items for use with a scale

Working with modifiers

Working with item availability

Working with discounts

Working with promotions

Working with price lists

Working with departments

Working with tags

Working with event schedules

Working with donations

My Store

Integrating

Reporting (Results)

Using the POS

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Managing your menu

When you set up your menu, you define the items for sale in your restaurant and the order in which they appear on the POS. Categories allow you to organize your items for quick navigation in the POS. You can add modifiers for your menu items and create discounts and special pricing events.

The Menu option provides access to the following features:

  • Categories & Items
  • Modifiers
  • Item Availability
  • Discounts
  • Promotions
  • Price Lists
  • Departments
  • Tags
  • Events
  • Donations

Some features are only available at the company level.

Menu OptionCompany Level ActionsStore Level Actions
Categories & ItemsAdd and edit categories and items.Categories are read only. Add items and edit prices.
ModifiersAdd and edit modifier groups and modifier items.Read only.
Item AvailabilityNot availble at the company level.Set item availability for POS and online accessibility and 86 items.
DiscountsAdd and edit discounts.Add and edit discounts.
PromotionsAdd and edit promotions.Add and edit store level promotions. Company level promotions are ready only.
Price ListsAdd and edit price lists.Add and edit price lists.
DepartmentsAdd and edit departments.Read only.
TagsAdd and edit tags.Read only.
EventsAdd and edit events.Read only.
DonationsAdd and edit donations.Add and edit donations.

Using Menu id="categories-items"> Categories & Items

When logged in at the company level, you can use Menu > Categories & Items to add categories and items, import items, download an item list, and sort the order. When logged in at the store level, you can only add items for your store. You cannot add categories at the store level.

Creating an item at the company level for specific stores

By default, when creating an item at the company level, the system assigns the item to all stores. To assign an item to a specific store, it is necessary to identify the stores at which the item is available. You can also edit an item to modify the stores for which it is available. Refer to Creating items, Modifier Groups and Modifier Items.

Creating an item at the company level

On the Item screen, the system identifies the stores to which you assigned the item. If the item is available to all stores, All Stores appears next to Assign Stores.

Creating an item at the store level

At the store level, you can create an item for use in your store; however, you cannot assign the item to other stores or assign modifier groups to the item. To assign modifier groups to the item, switch to company level, select the item, and add the modifier groups to it.

To assign the item to other stores, switch to the company level, and assign the item to the stores where you want to make it available. Refer to the section Creating an item at the company level for specific stores

Filtering the item availability view

At the store level, you can filter which items to view on the CATEGORIES AND ITEMS screen. You can elect to view 'All Items,' which may include items not available at your store, or 'Items Assigned to My Store.' By default, the store level displays 'Items Assigned to My Store.'

Store level filter

Using Menu id="modifiers"> Modifiers

At the company level, you can use Menu > Modifiers to add modifier groups and modifier items; however, at the store level, you can only edit the pricing and availability for individual modifier items.

Company level modifier groups

Company level modifier group

Store level modifier groups

Store level modifier group

Using Menu id="item-availability"> Item Availability

Use Menu > Item Availability to establish the items available to appear for selection at specific stores and to establish the items to appear on your online ordering and aggregator sites. You also use this function to temporarily mark items as in or out of stock (86). This can be done from the POS device and a kitchen display system. When you mark an item as out of stock, it appears grayed out on the menu and is not available for ordering.

Using Menu id="discounts"> Discounts

Use Menu > Discounts to incentivize customers to come to your store and purchase more items. The system allows both item level and ticket level discounts. You can also promote your discounts in email marketing messages to your customers. Create discounts at the company level and they apply across all stores.

Company level discounts

Company level discounts

Store level discounts

Store level discounts

Using Menu id="promotions"> Promotions

Use Menu > Promotions to create an advanced form of discounts for things such as Buy-One-Get-One (BOGOs), combos, coupons, and other types of discounts. You can create promotions at both the company and store level. When logged in at the store level, you cannot edit promotions created at the company level; whereas, you can view the promotions created at other stores.

Company level promotions

Company level promotions

Store level promotions

Store level promotions

Using Menu id="price-lists"> Price Lists

USE Menu > Price Lists to conveniently manage all of your prices in one place without having to access each record. You can create price lists at the company level and assign them to stores. At the store level, you can create and edit price lists created at the store level.

Company level price lists

Company level price lists

Store level price lists

Store level price lists

Using Menu id="departments"> Departments

Use Menu > Departments to help organize your categories and view the report data by specified departments. You can create departments at the company level and assign them across all stores.

Company level departments

Company level departments

Store level departments

Store level departments

Using Menu id="tags"> Tags

Use Menu > Tags to group items for promotions. You can tag departments, categories, individual items, and items with variations. You can only create tags at the company level. They are read-only at the store level.

Company level tags

Company level tags

Store level tags

Store level tags

Using Menu id="events-need-a-database-with-event-schedules"> Events NEED A DATABASE WITH EVENT SCHEDULES

Use Menu > Events to establish special pricing during specific times in a day, such as during Happy Hour, or on a specific day of the week, such as every Sunday. First, define when each event is to occur, and then access each of the items subject to the special pricing and designate which events apply to the items and at what price you wish to sell the item during the event time frame.

At the company level, you create events, and then add the event and event price for each item you desire.

Company level event schedules

Company level event schedules

Store level event schedules

Store level events schedules

Using Menu id="donations"> Donations

Use Menu > Donations to donate pocket change by rounding up their purchases to the nearest dollar, or in a custom amount, or in a quick amount. You can add donations at the company level and store level.

Company level donations

Company level donations

Store level donations

Store level donations

Looking for resources or help with Silver? Click here.

  • In this Article

  • Categories & Items

  • Creating an item at the company level for specific stores

  • Creating an item at the store level

  • Filtering the item availability view

  • Modifiers

  • Item Availability

  • Discounts

  • Promotions

  • Price Lists

  • Departments

  • Tags

  • Events NEED A DATABASE WITH EVENT SCHEDULES

  • Donations

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