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Aloha Cloud

About Aloha Cloud

Overview

Aloha Cloud release process

Information Security on POS

Contact Us

Release notes

Customer training videos

Managing your restaurant

Implementing

Integrating

Reporting (Results)

Using the POS w/o modifier panel

Using the POS with modifier panel

Hardware

Kitchen Display System (KDS)

Aloha Cloud

NOTICE: As part of our transition from NCR to NCR Voyix, we're updating the email domains associated with Aloha Cloud and Silver Essentials system communications. Beginning late September, all Aloha Cloud and Silver Essentials system-generated emails (such as new employee login information) and support communications will come from the @ncrvoyix.com domain. To ensure uninterrupted delivery of important messages, please allowlist the @ncrvoyix.com domain on your mail server. Please see link Aloha Cloud and Silver Essentials Email IDs URLs

Aloha Cloud

Product family: Aloha

Industries served: Restaurant

Country availability: United States

Description: Aloha Cloud is an easy-to-use but powerful restaurant point of sale and business management platform. It helps restaurateurs run their operations efficiently, manage their business more easily, and engage with guests.

Features:

  • Intuitive point of sale that makes training and transactions a breeze
  • Built-for-purpose hardware that stands up in restaurants
  • Central Back Office to manage menus, pricing, and more for one site or many
  • Custom user roles and employee management
  • Data and analytics with the right balance of simplicity and detail
  • Secure Payment Processing with faster funding
  • Offline mode to keep your business running
  • Native loyalty and email marketing to engage guests
  • Quick Service and Table Service product modes
  • Concierge onboarding assistance and 24/7 Support

Versions supported: 5.8 or newer

Operating systems supported: Android 6.0 or newer

Installation method: Self-service and remote installations

Related products:

  • Aloha Cloud Kitchen Video Display
  • Aloha Order Direct
  • Online Ordering
  • NCR Console Advanced Reporting, Inventory, and Labor Schedules
  • Pulse Real-Time Analytics Mobile App

Aloha Cloud and Silver Essentials URL changes

As part of our transition from NCR to NCR Voyix, we're updating the email domains associated with Aloha Cloud and Silver Essentials system communications. Beginning late September, all Aloha Cloud and Silver Essentials system-generated emails (such as new employee login information) and support communications will come from the @ncrvoyix.com domain. To ensure uninterrupted delivery of important messages, please allowlist the @ncrvoyix.com domain on your mail server. Please see links below

Transition Notice: Updated AlohaCloud and Silver Essentials Email IDs

Transition Notice: Updated Silver Console Email IDs

Available documentation:

Aloha Cloud Point-of-Sale, Electrical, Network, and Internet Requirements - HKS1645

Nested Modifers - HKS1747

Tier Pricing - HKS1788

Supporting Cash Discounts in Aloha Cloud QRG - HKS1742

NCR Payment Solutions with Aloha Cloud Settlement, Reconciliation, and FAQ Guide - HKS1743

Running Aloha Cloud without Mac Mini Server QRG - HKS1745

Aloha Smart Kitchen: Configuring Local Printer Routing in Aloha Cloud - HKS1751

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