<h1>Contact Us</h1>
Questions? Contact us at one of our country-specific support lines. 
<ul>
<li>
United States: 1-877-270-3475 
</li>
<li>
United Kingdom: 0808-178-5520 
</li>
</ul>
-OR-
Log in to your NCR Aloha Cloud Back Office and chat with a representative.

Contact Us

Aloha Cloud release process

Information Security on POS

All releases

Version 2025.x

Version 24.x

Version 23.x

Version 22.x

Back Office release notes

Version 6.x

POS release notes

Release notes

About Aloha Cloud

Customer training videos

Managing your restaurant

Cash Discounts

Nested Modifiers

Tier Pricing

Advanced Features

Accessing My Account menu

Managing my stores

Managing my devices

Managing my integrations

Managing my bills

Viewing Purchase Terms & Conditions

My Account

Resetting the password

Buying hardware

Logging in to Back Office

Understanding multi-store environment

Comparing company view and store view

Comparing company view and store view when multi-store

My Profile

Defining company information

Defining store information

Configuring online ordering

Uploading the customer logo

Working with taxes

Setting up payments

Creating custom tenders

Configuring pay in/out codes

Defining charges

About Admin

About Support Admin

Configuring Admin

Setting up kitchen routing

Configuring venue seats (Optional)

Settings & Privacy

Using email marketing

Implementing a loyalty program

Performing a customer survey

Working with customers

Integrating with social media

Working with house accounts

Customers

Configuring security controls

Defining user roles

Configuring breaks

Working with employees

Understanding POS levels of access

Employees

Managing your menu

Working with categories and items

Creating items

Configuring items for use with a scale

Working with modifiers

Working with item availability

Working with discounts

Working with promotions

Working with price lists

Working with departments

Working with tags

Working with event schedules

Working with donations

Viewing the Activity Summary

Viewing the Sales Dashboard

Viewing the Customer Dashboard

My Store

Implementing

Configuring Schedule Enforcement

Enforcing schedules

Using

Integrating with ASM

Implementing Tier Pricing

Integrating with Consumer Marketing

Integrating with Shogo

Integrating

Store Summary

Device Activity

Employee Activity

Location Activity

Discounts and Promotions

Taxes

Labor Shifts

Tips

Offline Credit

Void Audit

Operations Reports

Department Sales

Item Sales

Non-Sales Revenue

Modifier Sales

Sales Summary

Hourly Sales

Donations

Sales Reports

Bulk Email

Customer Notes

Customer Sales

House Accounts

House Account Activity

Customer Reports

Items

Modifiers

Devices

List Reports

POS Transactions

Financial Shifts

Credit Settlement

Commerce Credit Settlement

Cash Manager

Reporting (Results)

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Working with host connection

Working with server connection

Working with credit processor connection

Working in offline mode

Connections

Understanding business dates

Logging in to the POS

Opening your location

Starting and ending a shift

Starting and ending a break

Performing pay ins and pay outs

Opening a cash drawer

Viewing POS Scoreboard

Performing employee checkouts

Shifts and management

Introducing Table Service

Introducing the order entry screen

Understanding the online order flow

Starting a guest check

Understanding check sequence numbers

Using get check

Holding and releasing an item

Applying a discount

Changing the price of an item

Repeating an item

Clearing an item

Voiding an item

Grouping and ungrouping an item

Changing the quantity of an item

Selling items by weight

Using the device camera to add items

Working with items

Splitting a guest check

Working with phone and drive-thru orders

Working with revenue centers

Sending order ready SMS

Working with online orders

Assigning a customer to an order

Entering training mode

Applying loyalty rewards

Activating and reversing gift cards

Exchanging a gift card

Verifying a gift card balance

Viewing Item Images

Reloading a gift card

Closing a guest check to a gift card

Working with gift cards

Searching for open customer order

Applying charges to guest check

Changing the order mode

Deleting an order ticket

Voiding a guest check

Transferring tabs, tables, and guest checks

Working with gratuities

Adding donations

Closing a guest check

Adjusting a tip

Receiving house account payment at the POS

Refiring an item

Printing a guest check

Removing payment methods

Rushing an order

Performing a refund

Reopening a closed check

Using item availability

Orders and checks

Using offline credit transactions

Working with pending offline credit transactions

Offline Credit Transactions

Using the POS w/o modifier panel

Getting started

Viewing the POS scoreboard

Entering a phone or drive thru order

Naming an order

Working with guest checks

Using the POS with modifier panel