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Aloha Cloud

About Aloha Cloud

Customer training videos

Implementing

Integrating

Reporting (Results)

Using the POS

Configuring POS device settings

Viewing POS device details

Creating a floor plan

Connections

Shifts and management

Understanding business dates

Logging in to the POS

Opening your location

Starting and ending a shift

Starting and ending a break

Performing pay ins and pay outs

Opening a cash drawer

Viewing POS Scoreboard

Performing employee checkouts

Orders and checks

Offline Credit Transactions

Hardware

Kitchen Display System (KDS)

Aloha Cloud

Logging in to the POS

It is necessary for you to log in with your four-digit PIN or swipe your badge each time you access your POS device. Once you log in, you can clock in and clock out, start and end a financial shift, if necessary, enter customer orders, and accept payments.

To log in to the POS:

  • Start the POS application on your device. The login screen appears.
    POS login screen
  • Enter your four digit PIN or slide your employee card.
  • Tap Login. The POS home screen appears.

Updating the POS app

When a new release is available, a flyout notification appears on top of the screen to inform you about the new app update. You can accept the update or dismiss the notification and update at a later time. The notification appears only when you log in to the POS for the first time, and it is not repeated within the same business day/shift. This activity ensures you receive more direct communication around important updates rather than relying on email communication only.

Note: The notification stays on the screen for three seconds. Click the close icon to dismiss the notification. When dismissed, the notification doesn't appear again until the next time you log in.

POS update notification

To upgrade the POS:

  • Tap the notification to view the update details. The Upgrade screen appears.
    Upgrade screen
  • Tap OK to update the POS App version now, or tap Cancel to postpone the update to another time.

Note: For handheld devices, an Upgrade button is available on the POS screen. The option to upgrade appears once a new version is available.

Upgrade process for handheld device

Looking for resources or help with Silver? Click here.

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