The following troubleshooting tips help you with problems you may encounter when using international keyboard, regional graphics, and Translation Editor. Make sure you refresh your data to transfer information to your FOH terminals.

System does not switch to an international keyboard

If the terminal continues to display a US style keyboard:

• Verify you changed the keyboard settings in the Windows operating system on the terminal.
• Confirm the language culture name in Aloha Takeout and the keyboard settings in the Windows operating system for the terminal match.

Troubleshooting regional graphics

If the terminal does not change to graphics of the culture you selected, verify you changed the regional settings in Aloha Manager and the culture settings in Aloha Takeout.

If the terminal does not display the custom image you inserted:

• Confirm you named your graphic file to correspond with the image you are replacing.
• Confirm the folder name within the Graphics folder matches the Language Culture name. For example, if you changed the culture and regional settings to 'United Kingdom,' ensure the folder name inside the Graphics folder is named 'en-GB.'

Troubleshooting translation editor

If the system does not display the changes you created in Translation Editor, confirm you clicked the Save button icon prior to clicking Done.